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SHIPPING & RETURN POLICY

Effective Date: [7/22/25]

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Thank you for shopping with YOUR INNEREDGE. We are committed to delivering your products and services with clarity, fairness, and care. This policy outlines our shipping, delivery, and return policies."

1. Shipping Policy

Physical Products (if applicable):

  • Processing Time: Orders are processed within 2–4 business days after purchase.

  • Shipping Methods: We ship via USPS, UPS, or other major carriers. Delivery times vary based on location but typically range from 3–7 business days within the U.S.

  • Shipping Costs: Shipping fees are calculated at checkout based on item weight, quantity, and destination.

  • International Shipping: At this time, we primarily ship within the U.S. Please contact us for international requests.

 

Digital Products:

  • Digital content (e.g., PDFs, audio files, guides) is delivered immediately via email or download link upon payment.

  • If you do not receive your digital product within 24 hours, please contact us at [david@your-inneredge.com].

2. Return Policy

Coaching Services:

  • Coaching services (including one-on-one sessions, virtual lessons, or group programs) are non-refundable once delivered.

  • If you are dissatisfied with a session, we encourage you to reach out to us—we are happy to discuss solutions or offer an additional session at a discounted rate where appropriate.

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Physical Products:

  • We accept returns of physical items in unused condition within 14 days of delivery.

  • To initiate a return, please email us at [david@your-inneredge.com] with your order number and reason for return.

  • Return shipping is the responsibility of the customer unless the item is defective or incorrect.

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Digital Products:

  • Due to the nature of downloadable content, digital products are non-refundable.

  • If you experience technical issues accessing your content, we will work with you to resolve the issue promptly.

3. Damaged or Defective Items

If your product arrives damaged or defective:

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  • Contact us within 5 days of receiving the item.

  • Include your order number, a description of the issue, and photos if possible.

  • We will offer a replacement, credit, or refund, depending on the situation.

4. Contact Us

If you have questions about your order or this policy, reach out to us at:

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YOUR INNEREDGE

Email: david@your-inneredge.com

Phone: 770-367-0369

Website: www.your-inneredge.com

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